Caching, speed problems, and network errors exist throughout your distribution chain, often
resulting in sold-outs or failed bookings. Just one failed booking can lead to the loss of a
customer for a lifetime. The financial impacts are tremendous. Overcome this with Reservation.Works’
automatic sold-out recovery.
Powered by lightning fast AI, Reservations.Works runs in the background imperceptibly, rerouting sold-outs to alternative suppliers with an identical or better offer. We do this by collecting data and utilizing dynamic learning processes. With 20 million records to date, we process over 7 billion room rates daily. This wealth of information enables us to accurately compare rate plans and room descriptions so that we can find an exact match and rebook the sold-out with another supplier.
Less sold-outs equals less disappointment. Less disappointment leads to an improved customer experience, and improved customer retention.
Reservation.Works impacts 10% of your booking volume, and recovers sold-outs on 25% of those bookings.
Reservation.Works' speedy and efficient, fully automated API runs only after the point of sale, without any required intervention.
Losing a customer’s lifetime value after they abandon due to a booking failure, or overpaying for an offer in order to retain a customer, are enormous financial burdens that Reservation.Works alleviates.
An overview of Mapping.Works Hotels by Daniel Levanon,